Dear Valued Clients,

 

Please be informed that Expats Service Centre is currently experiencing delays in the processing of Foreign Knowledge Worker (FKW) Employment Pass applications due to the year-end exercise and a high volume of submissions.

We wish to reassure all clients that applications are being managed in sequence, and our team is diligently attending to each case to ensure steady progress during this peak period.

 

As we work through the increased workload, our capacity to accommodate urgent requests, including those related to travel arrangements, may be limited. Clients are encouraged to plan submissions in advance and allow sufficient time for processing.

 

For emergency matters or further assistance, please contact us at expatctr@mdec.com.my or you may find the answer via our Frequently Asked Questions (FAQs) for FKW Employment Pass – Year-End Processing Delays (Including Dependents & SVPs) using this link: FAQs - FKW Employment Pass – Year-End Processing Delays (Including Dependents & SVPs)

 

We appreciate your patience and understanding.

 

Thank you for your kind attention on this matter.

 

 

Yours sincerely,

 

Expats Service Centre

Malaysia Digital Economy Corporation